Dhaka Electric Supply Company Limited (DESCO) Information

Dhaka Electric Supply Company Limited (DESCO) Information

Dhaka Electric Supply Company Limited (DESCO) was formed in November 1996 as the first power distribution company under the Companies Act 1994. Over 25 years, DESCO has developed power distribution management, provided customer service, implemented efficient management activities, and ensured transparency and accountability in all areas.

DESCO takes far-reaching action to serve people and contribute to national development for making digital Bangladesh which the Government announces within 2021. DESCO has expanded the use of information technology to establish good governance by increasing the quality of customer service and increasing institutional transparency and accountability.

History Of Dhaka Electric Supply Company Limited (DESCO)

On 24 September 1998, DESCO started commercial operation in the Mirpur area in Dhaka. The company expanded its distribution area by supplying electricity at Gulshan and Tongi in 2003 & 2007. DESCO provides electricity in the zone of North Dhaka.

In 1998, the ratio of DESCO’s electricity consumption was 46% in the total people of Dhaka city.  demand electricity 1018.9MW. Every goal of service is for the customer’s requirements.

In 2004, DESCO opened a Sales and distribution program. The company started a new journey metering system in 2005. Now it converts to the Smart Meter System. DESCO starts others functions for its customers as like,  2008 in e-governance, 2010 in electronic bill payment system, 2014 life payment gateway, and others services.

The company has taken a mega plan to cover its operational area with an underground electricity networking system. 270 kilometers with a 33kv underground line will materialize within 2025. The total system loss of DESCO is 7.18.

About Dhaka Electric Supply Company Limited (DESCO)

Under the Companies act 1994, Dhaka Electric Supply Company (DESCO) started its journey as the first government-owned power distribution company. The company manages the power distribution system, improves financial management, and changes the quality of life under the ongoing reform activities of Bangladesh’s very important power sector.

  • Location: Google map
  • Foundation: 3 November 1996
  • Start commercial activities: 24 September 1997
  • Participate on the stock market: 18 June 2006
  • License obtained from BERC: 15 November 2008
  • Authorized Capital: Rs.500 crore
  • Paid-up capital: BDT. 398 crore
  • Sales and distribution department: 18
  • Number of subscribers: 10,61,748
  • Pre-paid/Smart meter (number) : 5,72,692
  • 132/33/11 KV substation (number) : 5
  • 33/11 KV substation (number) : 54

DESCO Contact Information

Sometimes need to essential with contact head office. This blog tries to give of the communication system with head office in below:

Head Office, Plot number 22/B, Kobi Forrukh Soroni, Nikunja-2, Uttara, Dhaka

  • PABX: +88 02 8900110-11; 8900810-11
  • Fax: 88-02-8900100
  • E-mail: mddesco@desco.org.bd, info@desco.org.bd

Head Office Complaint Center

    • Phone: 028900501
    • Mobile No: 01777-760431
    • Fax: 028900502
    • E-mail: info@desco.org.bd

DESCO Administration Panel And Services

According to DESCO’s Articles of Association, DESCO is currently governed by a 12 (bar) member board. Mr. Mohang Selim Uddin, an Additional Secretary to the Government of the People’s Republic of Bangladesh, is the Chairman of the Company.

Under the leadership of Hon’ble Managing Director Engineer Kawsar Amir Ali and the supervision of Executive Director (HR), Executive Director (Collection), Executive Director (Operations), Executive Director (Finance and Accounts), and Executive Director (Engineering), approximately 160 regular officers.

These employees are providing services to about 1 million customers in the area under DESCO. DESCO’s other office contact information is given on this blog. The division signifies the offices. Consumers can contact with engineer, text email, call on mobile phones, or submit their complaints at the address below.

Engr. Md. Yasir Arafat, Executive Engineer

  • Division: Agargaon S & D
  • Phone: 8181486, Fax: 8181484
  • Complain: 02-55007290, 02-55007291, 01755637588
  • Email: agargaon.sdd@desco.org.bd

Engr. Mohammad Kamruzzaman, Executive Engineer

  • Division: Badda S & D
  • Office: 55046618,55046619
  • Complain: 55046617,01755637600
  • One Point Service Center: 02-55046615
  • Email: badda.sdd@desco.org.bd

Engr. Mohammad Sayedur Rahman, Executive Engineer

  • Division: Baridhara S & D
  • Complain: 9882521(Direct), 9895117 & 9882012(Ex-204), 02222288965, 02222283598
  • Office: 8832858
  • Fax: 9855244.
  • Email: baridhara.sdd@desco.org.bd

Engr. Md. Tauhidul Islam, Executive Engineer

  • Division: Gulshan S & D
  • Phone: 8911289,
  • Complain: 9895120, 9895045
  • Fax: 8912309 Email:dakshinkhan.sdd@desco.org.bd

Engr. Md. Hossain Arafat Kibria, Executive Engineer

  • Division: Tongi (East) S & D
  • Complain: 9815904, 9817678
  • Phone: 9815903,
  • Fax: 88-02-9810162
  • Email: tongieast.sdd@desco.org.bd

Engr. Md. Raihan Arafin, Executive Engineer

  • Division: Tongi (West) S & D
  • Complain: 9817637, 9811083
  • Phone: 9815921
  • Fax: 88-02-9815922
  • Email: tongiwest.sdd@desco.org.bd

DESCO Distribution System

DESCO is not a power generation company. It is a power distributor company. It covers about 400 squire kilometers in the northern zone of Dhaka city in 18 distribution departments, including Mirpur, Badda, Gulshan, Banani, Mohakhali, Uttara, Pallabi, Baridhara, Kafrul, Kalyanpur, Cantonment, Uttar Khan, Dakshin Khan, Purbachal, and Tongi.

DESCO gets electricity from the Bangladesh Power Development Board (BPDB) by the power grid company. After that, DESCO distributes the power among the declared incentive areas.

DESCO Online services

Contribute to building a strong nation, including bringing comfort to the customers’ lives, supporting the business sector, providing better services to the customers, acquiring skills in the workplace, and gaining the customers’ confidence in relying on DESCO.

DESCO launched an android application. This is a unique one than other electricity companies in Bangladesh. By the application, customers make bill payments/check both Postpaid and Prepaid meters, or other procedures can be done in the same way. The other facilities online are:

  • Bill Payment
  • Bill Check
  • Prepaid Meter Recharge
  • DESCO Notice
  • Head office
  • Electric bill rate

DESCO Job Vacancy

DESCO has published so many job circulars in recent times. Every year the company needs many employees to operate their official activities like Office of the Managing Director, Directorate of Administration, Directorate of Finance, Directorate of Engineering, Directorate of Operation, Directorate of Procurement, Cum Computer Assistant, and other sections of the company.

If a candidate is keen to get a job at DESCO, they should be aware of their preparation. Apply online when circular publish. Appear in the exam and viva (if candidate qualify), exhibit talent. Then a candidate gets a chance to take the job.

To contribute to the country’s economic development and social progress by providing safe, reliable, and sustainable electricity services will help the achievement. Proper use of electricity ensures sustainable development and growth.

For this reason, DESCO gives its service restlessly. If you want to know more about DESCO, then contact us and share your curiosity. We will try to provide authentic information about that matter. Stay with us. Thank you.


About the Author: Mehedi Hasan

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